IMPORTANT INFORMATION

• Long radiators: Sizes over 1200mm wide will arrive in more than one block to make them easier to move around, meaning they need to be joined together on site. Therefore a joining tool is required and can be supplied on a sale or return basis (£120 refundable deposit). Remember to add a joining tool to your order via Joining tools. Contact our team to discuss the best way to return the tool and ensure a refund.
• Cancellations: Cast iron radiators are made to order. Once manufacture has commenced, orders cannot be cancelled.
• Lead time: approximately 1 to 2 weeks.
• Delivery: We offer delivery to most addresses on the UK mainland (excluding some remote areas) via a commercial pallet carrier service [MORE INFORMATION]
• Fixings: Radiators are supplied with the necessary fixings i.e. feet, wall bracket, plugs, bushes and vents. Cast iron radiators are floor-standing (with feet) as standard – wall mounted versions (without feet) are available on request. 1/2″ connections are supplied as standard. (3/4″ connections are available on request.) Screws are not supplied.
• Depth: Radiator depth at deepest part (excluding wall bracket). Wall-mounted (without feet) = 60mm / Floor-standing (with feet) = 90mm.
• Projection from the wall: Wall-mounted (without feet) = 85mm / Floor-standing (with feet) = minimum is 60mm plus skirting board depth.
• Valves and finishing touches: These not included as there is now so much choice available. See our Valves page for valves and accessories to complete the look.
• Heat outputs: These are shown at operating temperatures of ∆t60°C (British standard). To obtain ∆t50°C outputs (European standard), multiply the outputs shown by 0.789.
• Pipe centre measurements: Cast iron radiators have tapping centres that equal the width of the radiator, so pipe centre measurements equal the width of the radiator plus and appropriate amount for valves. Bear in mind, some cast iron radiators are hand-finished in the traditional manner so widths of radiators may vary between batches. For this reason, we don’t advise finalising any pipework until the radiators are on site.
• Manufacturer’s guarantee: 10 year manufacturer’s guarantee against manufacturing defects.
• Water pressure: maximum working pressure of 6 bar.
• Water treatment: The manufacturer’s guarantee will only be valid if your radiators are installed in accordance with British Standards. This means that, on completion of installation, the system should be properly flushed and filled to remove debris and minimise the presence of solid particles and chemical residues, which may cause corrosion and damage within the system. Corrosion inhibitor should be used in accordance with British Standards and should take into account the particular metals within the system.
• Terms and Conditions: All sales are subject to our standard Ts and Cs; a copy can be downloaded from our website.